SkillFlow- One Platform that Connects Mentors & Mentees
Discover how we helped SkillFlow create a seamless mentorship platform & Later on, we consolidated two existing websites into a single code base, and we not only streamlined their operations but also implemented essential features like chat functionality, video sessions, and secure payments. Our custom-built platform is fully optimized and cost-efficient and continues supporting SkillFlow’s mission of fostering meaningful mentorship relationships.
The Business Needs
A deep dive into SkillFlow clients’ obstacles of their multiple platforms.
Sageflow approached us with a vision to create SkillFlow, a platform designed to connect mentors and mentees across the globe, helping individuals and organizations collaborate toward achieving their personal and professional goals. However, the client faced several operational hurdles that needed resolution.
SkillFlow is the product of Sageflow, and ConsultDSS is the user of SkillFlow —both developed & managed by Addweb. While the websites shared similar functionalities, they operated on different domains, leading to significant inefficiencies. The client’s main concern was the duplicated maintenance costs for both platforms, as each site required separate updates and ongoing management. This situation became financially burdensome, and the client sought a cost-effective solution to streamline operations and reduce overhead without sacrificing functionality.
About Our Client: SkillFlow is a global, open mentoring platform that connects mentors and mentees to facilitate personal and professional growth. Designed to empower individuals and organizations, SkillFlow provides a unique space where users can register as mentors, mentees, or both, unlocking a wealth of mentorship opportunities to enhance success through guidance from experienced professionals.
The platform’s intelligent matching algorithm ensures that mentees are paired with the most relevant mentors in their field, creating tailored mentorship experiences. Mentors can also reach out proactively to mentees they believe they can help, fostering meaningful and impactful connections.
As the world’s first-ever free and open mentoring network, SkillFlow eliminates barriers to mentorship, making it accessible to anyone, anywhere. Unlike ConsultDSS, which focuses exclusively on organizational consulting, SkillFlow offers a more inclusive approach that supports individuals and organizations across various industries and domains.
How SkillFlow Works?
Our Approach
A strategic and collaborative approach to delivering scalable, efficient solutions aligned with SkillFlow’s long-term vision.
To tackle SkillFlow’s challenges and deliver a streamlined, practical solution, we followed a comprehensive approach centered on collaboration, strategic planning, and meticulous execution. We started by engaging in detailed discussions with the SkillFlow client to understand their unique business objectives, technical challenges, and vision for the future of their mentoring platform. This phase involved identifying critical pain points, such as the need for cost-efficient maintenance and a more cohesive user experience.
Through collaborative brainstorming sessions, we explored different pathways to achieve the client’s goals, focusing on reducing operational inefficiencies while maintaining platform flexibility and scalability. This process involved cross-functional teams, including design, development, and strategy, to ensure all aspects of the solution were considered. We developed a strategic project roadmap, breaking the process into manageable milestones. This roadmap prioritized tasks based on business impact, technical complexity, and user needs. A key part of our planning was designing a solution that could scale, ensuring long-term sustainability and efficiency.
To ensure the best possible outcome, we mapped out a skill matrix that aligned the right technical expertise with the project’s needs. By aligning team strengths with specific project requirements—whether in design, development, or user experience—we ensured that experts in their respective fields handled every project phase. In every phase of the solution, we focused on building a scalable, future-proof architecture. This approach ensured that as SkillFlow continued to grow, the platform could seamlessly accommodate more users, expanded features, and future integrations without requiring major overhauls.
Throughout the process, we maintained open lines of communication with the client, ensuring they were involved at each stage. Our transparent workflow allowed for real-time feedback, enabling us to adapt quickly and deliver a solution that met their needs.
The Solution
Crafting a unified, scalable platform to empower mentors and mentees worldwide.
To address SkillFlow’s challenges and meet its long-term objectives, we built a robust and scalable platform from the ground up. Our Drupal developers started by developing the entire website from scratch, ensuring the architecture was flexible, secure, and optimized for functionality and user experience. Our design team played a crucial role in the early stages, creating detailed mockups and wireframes to map out the user interface (UI) and user experience (UX), ensuring a seamless flow for mentors and mentees.
The score evaluation system is a vital feature of the platform, which allows mentees to receive performance feedback based on their activity and attempts. This provides valuable insights into the progress of the mentoring relationship, helping both parties track their growth. To facilitate continuous engagement, we integrated a chat functionality, enabling real-time communication between mentors and mentees and a video session feature for live, interactive mentoring sessions directly within the platform.
Recognizing the need for secure and efficient financial transactions, we integrated the Stripe payment gateway to seamlessly handle payments for paid mentoring sessions. In addition, we simplified user access by incorporating social media login options, allowing users to sign in via Facebook, Google, or LinkedIn, removing barriers to entry and making the registration process more convenient.
To enhance the matching process, Our Drupal development team developed a search API that allows mentors and mentees to quickly find relevant matches based on criteria such as skills, experience, and goals. We also created customizable email templates, ensuring users receive personalized, automated communication throughout their mentoring journey, including registration confirmations, session reminders, and progress updates.
We prioritized accessibility and usability by building a fully responsive website that works seamlessly across all devices, from desktop computers to smartphones. This ensures that users can access their mentoring sessions and resources wherever they are. We also implemented role-based access controls, providing mentors, mentees, and administrators with each appropriate level of access to the platform’s features.
An essential feature we added was the user-based timezone reflection, which ensures that all scheduling and session times are automatically adjusted according to the user’s local time zone. This prevents confusion when coordinating meetings across different regions. To streamline operations and reduce ongoing maintenance costs, we successfully combined SkillFlow and ConsultDSS into a single codebase, eliminating the need to maintain two separate platforms.
In addition to the core features, we implemented several advanced solutions to enhance the functionality of SkillFlow further, providing a highly tailored, scalable experience for both mentors and mentees. Below are some of the more complex solutions that helped streamline operations and provide deeper insights into user activity:
1. Multi-Tenant and Single-Tenant Profile Creation
We developed a flexible system to manage multi-tenant and single-tenant profile creation, allowing SkillFlow to scale across different organizational needs. Whether users are part of an individual account or an enterprise-level network, the platform can handle varying structures, ensuring tailored experiences and centralized control.
2. Custom Email Template Functionality
We integrated custom email templates based on user filters to ensure personalized communication. This allows SkillFlow to send dynamic, targeted messages to specific segments of users based on criteria such as subscription plans, mentor-mentee relationships, or session milestones. This level of personalization enhances engagement and improves the overall user experience.
3. Reports Management
We implemented a powerful reports management system, enabling administrators to generate detailed reports on various platform aspects. This system provides key insights into user activity, session data, performance evaluations, and other metrics that help optimize the mentorship process.
4. Custom Revisions Report for Role Changes
We built a custom revisions report to keep track of user role changes (e.g. when a mentee becomes a mentor). This feature records and reports all role changes within the platform, providing administrators with complete visibility into how users’ roles evolve, ensuring transparency, and maintaining data accuracy.
5. User Connection Management
We designed an efficient user connection management system, allowing mentors and mentees to track and manage their interactions and relationships. Users can easily view their active connections, session history, and ongoing communication, facilitating better relationship management and growth.
6. Personality and Skill-Based Matching (%) Calculation
One of the platform’s most advanced features is the % calculation system, which matches mentors and mentees based on compatibility, personality type, and skills. This matching algorithm calculates a percentage that reflects how well a mentor and mentee are likely to work together, ensuring a higher success rate for mentorship relationships.
7. Statistics Functionality
To help users and administrators track progress, we implemented statistics functionality that provides insights into key performance indicators (KPIs). These statistics help mentors and mentees assess progress toward their goals while giving admins high-level insights into platform activity and engagement.
8. Promo Code Functionality
We integrated promo code functionality into the platform to drive engagement and increase subscriptions. SkillFlow can now offer time-sensitive discounts or special access codes to attract new users or incentivize existing ones to upgrade their subscription plans, boosting user acquisition and retention. Finally, we continue to provide ongoing maintenance and support for both websites, ensuring they remain secure, optimized, and up-to-date as the platforms evolve and grow.
Features
Here are the key features that make the platform stand out:
Screenshots
Discover how SkillFlow’s self-portal comes to life through screenshots.
Clients Speak-Stories from our Clients
The positive changes SkillFlow experienced after launch.
Final Outcome
After implementing the solution, SkillFlow experienced several key improvements that significantly enhanced its platform’s functionality, user engagement, and overall business operations.
The platform’s cost efficiency saw a significant boost with the consolidation of both SkillFlow and ConsultDSS, allowing the client to reduce maintenance expenses without compromising performance. This streamlined approach led to more focused resource allocation, setting the stage for future growth.
Regarding user engagement, the platform’s new features enabled more meaningful connections between mentors and mentees. The ability to communicate through real–time chat and video calls facilitated stronger, more productive relationships. This, combined with an improved search function, made it easier for users to find the right match, contributing to a more active and engaged user base.
SkillFlow also saw a noticeable improvement in personalization. The ability to match mentors and mentees based on various factors, including personality and skills, made the mentoring experience more effective and aligned with individual goals. This personalization led to more successful mentoring relationships and higher user satisfaction.
The platform’s enhanced scalability enabled SkillFlow to grow its user base more efficiently, accommodating new users and expanding features without performance issues. This scalability was vital in supporting SkillFlow’s plans for long-term growth.
Additionally, the platform’s real-time reporting capabilities gave SkillFlow valuable insights into user behaviour and platform activity, allowing for ongoing optimization. This data-driven approach helped improve the overall mentoring process and made it easier to adapt to the needs of both mentors and mentees.
Financially, integrating flexible subscription plans and promotional features provided a direct path for increased revenue. These features attracted new users and encouraged existing users to upgrade to premium plans, supporting SkillFlow’s bottom line.
The improvements in security and user trust—bolstered by role-based access control and transparent reporting—resulted in better retention rates and stronger relationships across the platform.
Overall, SkillFlow emerged with a more efficient, scalable, and user-centric platform that positioned them for continued growth and success in mentoring. The outcomes provided a solid foundation for SkillFlow to expand its reach and continue offering value to its diverse user base.
