KINDLY: SOCIAL FINTECH PLATFORM FOR COMMUNITY FUNDING AND VOLUNTEERING

The Business Needs

Understanding where Kindly was lacking.

Uniting many people to work towards a common goal can be challenging. Even more challenging is coordinating the members’ efforts, events, and even the monetary support they offer. Being a social fintech platform, Kindly wanted to streamline its functions for better service.

Kindly was looking for an ASP.Net development company that could create a robust and easy-to-use backend for them to enable easy website management. In addition, they wanted to address other pain points, such as:

• A platform where they can communicate better with the members of the community
• A better system to manage the details of events, organizations, associations, etc.
• A more accessible and more streamlined registration process for new volunteers
• A trusted and efficient way for members to donate money to Kindly
• Promotion of upcoming events on the platform for better visibility

Another thing the client identified as a significant challenge was that their end-users were struggling with navigation on the donation page. This friction led to a poor user experience, deterring donations and impacting the client’s mission. The client sought an intuitive solution that allows end-users to access the donation platform seamlessly across web and mobile devices.

About Kindly: Kindly is a social fintech platform that enables community funding and volunteering. Kindly focus on conducting many social causes and community activities, such as feeding, clothing, and books to the needy.

An insider look into what we did for the client

When the client approached us with the project, they knew what they wanted. However, they needed clarity and technical expertise. As an expert ASP.NET web application development company, we put together a plan for the client. It explained how we could leverage the possibilities of .Net MVC development and create a pitch-perfect, tailor-made solution for the client.

After extensive discussions to finalize the features and functionalities that the client needed, our ASP.NET development services team began working on the project. We used a custom approach as we felt the client’s requirements warranted it.

In order to help the client meet the current and future technology challenges, we advised the client to create an ASP.NET backend that can act as an umbrella system enabling them to maintain the data of organizations, associations, event managers, and events taking place simultaneously. The team for the project included UI/UX experts, ASP.NET strategists, quality analysts, and testing professionals.

Understanding the client’s need for a simplified, user-friendly donation experience, we proposed developing a Progressive Web App (PWA) using Flutter. This approach ensured cross-platform compatibility, faster loading times, and a native-like experience on mobile devices. We focused on creating a solution that prioritized accessibility, functionality, and an engaging user interface while maintaining the client’s branding and visual identity.

The path toward efficient service management.

When the project began, we decided to work on creating a backend that would help the client extensively cover the website’s functionalities by adding various management features. We leveraged multiple plug-ins, such as Hubspot, MapQuest, Latlong, Pusher Beam, and Userback.io, & Bootstrap theme. While doing the same, we ensured that the admin panel was simple and effective, with accessible navigational elements.

We designed and developed a Progressive Web App (PWA) tailored to Kindly’s branding and user needs. The PWA provided seamless usability across all devices, ensuring a consistent and smooth user experience. Its user-friendly interface featured an attractive design with clear navigation, engaging elements like donation cards and animations, and simplified donation options. These features made the process of donating easy, enjoyable, and efficient. The app also offered fast and secure transaction processing to build user trust and encourage higher engagement, while its responsive design ensured accessibility on various screen sizes.

Striking Features of Our Portal

Features to enhance user experience and site management.

Striking Features of Our PWA Application

Enhancing the donation experience with thoughtfully designed features that inspire generosity, foster community, and ensure seamless transactions across all devices.

Clients Speak-Stories from our Clients

Check out what our client says about our work.

Final Outcome

The fruits of purposeful hard work

Working with a client who knows what they need is always exciting. There is always this client’s vision, and they need technical expertise. More than just a project, this was a collaboration of ideas and technology, as every project should be. The backend solution developed has the potential to take Kindly to the next level and make it a pioneer in the social fintech sector via its focus on community service and member management endeavors.

The PWA transformed Kindly’s donation platform, significantly enhancing the user experience and boosting engagement. The improved navigation and intuitive design resulted in a 60% increase in user interactions. The streamlined donation process encouraged users to contribute more frequently and generously, leading to higher donation volumes. Positive feedback from end-users highlighted the platform’s simplicity and responsiveness, while the robust and future-proof solution aligned seamlessly with Kindly’s mission to make donating impactful and effortless.

With our help, the website began experiencing results such as: