Norgen Biotek – Leading Canadian Biotechnology Company
Discover how we customized the Drupal module to empower admins with seamless purchase point allocation. Our innovative modifications streamline referral point management, making it easier for users to earn rewards while optimizing the overall eCommerce experience.
The Business Needs
Understanding client needs and objectives.
Our client, specializing in biotech products distribution & online selling, needed a solution to integrate referral points into their e-commerce platform. The specific challenge was enabling administrators to allocate points to users automatically upon purchasing any products. This feature is crucial for incentivizing purchases and encouraging customer referrals within their specialized market. The goal was to facilitate easy and accurate point distribution, ensuring users were rewarded promptly and efficiently for their transactions.
About Our Client: Norgen Biotek, founded in 1998 and based in Thorold, Ontario, Canada, is a premier biotechnology company renowned for its innovative approach. Its mission is to drive groundbreaking discoveries through customized research solutions. Norgen Biotek is dedicated to delivering the highest quality in sample collection, preservation, extraction, and detection.
Our Approach
Discover how our in-depth analysis and expert customization transformed client requirements into a seamless, high-impact solution.
To address Norgen Biotek’s requirements, we began by thoroughly understanding their needs through collaborative brainstorming sessions. We then developed a comprehensive plan and assembled dedicated Drupal developers to execute the solution.
Our approach centered on customizing the Drupal “Commerce User Points” module maintained by AddWeb to integrate referral points into Norgen Biotek’s e-commerce platform seamlessly. This module, designed to enhance online payment functionality, supports the creation of user profiles, categorizes discounts by user type, and tracks points earned during transactions.
By leveraging this module’s robust security features and customizability, we ensured that the solution was secure and easy for administrators to manage. This aligned perfectly with Norgen Biotek’s objectives for efficient point distribution and enhanced customer engagement.
The Solution
Explore how our comprehensive customization and strategic configuration delivered a tailored referral system.
To address Norgen Biotek’s need for a user referral points system, we customized a “Commerce User Points” module designed to enhance user engagement and effectively incentivize referrals. This personalized solution addressed Norgen Biotek’s specific needs and streamlined managing and rewarding user referrals, ultimately supporting their business goals and enhancing the overall user experience.
Targeted Referral System: Implemented a referral module exclusively for identified users, ensuring that points are not awarded to anonymous accounts.
One-Time Referral Points: Configured the system to grant referral points only on the first purchase, with no points awarded for subsequent orders.
Initial Referral Bonus: A special bonus was incorporated for the initial referral to encourage early engagement and increase the appeal of the referral program.
Minimum Order Threshold: Set a minimum order amount of $100 to qualify for referral points, ensuring that only significant transactions are rewarded.
Customizable Points Naming: Enabled the configuration of point names to align with Norgen Biotek’s branding and user experience requirements.
Tabular Points Storage: Organized referral points in a clear, tabular format for easy management and tracking.
Refined Referral Link Visibility: We ensured that referral links were not displayed on a completely blank site, maintaining a clean and focused user interface.
Website’s Screenshots
A glimpse of how our Drupal module customization services enhance our client’s referral system.
Clients Speak-Stories from our Clients
Honest feedback directly from our satisfied clients.
Final Outcome
The impact of our Drupal module customization.
Implementing the customized referral points module for Norgen Biotek yielded remarkable results, significantly enhancing their e-commerce platform. The tailored solution effectively streamlined the referral process, ensuring that points were awarded exclusively to identified users and only on their first purchase. This strategic approach incentivized new customers and fostered a more engaging and rewarding user experience.
